After a very frustrating 10 days, we finally got the site re-enabled at around midday today. It's taken me all of this evening to get everything reinstalled, upgraded and working.
For those who unaware of the problems we've had, the server that our site is hosted on had a security breach and it affected our main site (not forums) with adware/malware etc. The host then decided to disable our account without informing us. It then took several days for them to tell us what was happing, and then the rest of the time we've been waiting for them to re-enable access. Very poor customer service and we are looking at moving the site to another host in the near future.
To get things up and running quicker, I have disabled a few of the forum plugins and not installed the main site. So for the time being it's just the forum. I haven't had the time to go over all the forum to test everything, but it seems to be fine.
Passwords for user accounts are not keep in clear text, they are hashed and salted, but I would still advise that you change your password. This is the same advise that big companies give out after a breach, with most forcing a change of password.
If you discover any problems with the site, please check the threads in the Forums Bugs and Problems section and if none of them match the problem you're having, please start a new thread and give us as much information as possible.
https://forums.ukcougar.club/forums/112-Forum-Bugs-Problems
Sorry for the huge inconvenience caused.
On behalf of the Admin team,
Mark
For those who unaware of the problems we've had, the server that our site is hosted on had a security breach and it affected our main site (not forums) with adware/malware etc. The host then decided to disable our account without informing us. It then took several days for them to tell us what was happing, and then the rest of the time we've been waiting for them to re-enable access. Very poor customer service and we are looking at moving the site to another host in the near future.
To get things up and running quicker, I have disabled a few of the forum plugins and not installed the main site. So for the time being it's just the forum. I haven't had the time to go over all the forum to test everything, but it seems to be fine.
Passwords for user accounts are not keep in clear text, they are hashed and salted, but I would still advise that you change your password. This is the same advise that big companies give out after a breach, with most forcing a change of password.
If you discover any problems with the site, please check the threads in the Forums Bugs and Problems section and if none of them match the problem you're having, please start a new thread and give us as much information as possible.
https://forums.ukcougar.club/forums/112-Forum-Bugs-Problems
Sorry for the huge inconvenience caused.
On behalf of the Admin team,
Mark